What I’ve done before
Here is a selection of my previous work, as well as testimonials from some of those who’ve been impacted by it.
Talent Acceleration
Conversational DE&I initiative
Rising Stars
Talent Acceleration Programme
The need
As Trustpilot scaled, it became clear that high-performing talent needed more support to step into leadership roles. The organisation needed a structured, engaging way to accelerate internal capability while strengthening cross-functional collaboration.
What I delivered
Photo: Trustpilot
I led the design and delivery of a modular, blended development journey for 26 high-performing employees, delivered over 9 months to enhance core leadership capability such as communicating with clarity, giving and receiving feedback, flexing style, and influencing without formal authority. This was achieved through practical workshops, 360 feedback, personality assessment and coaching, mentorship, cross-functional exposure, and resources for self-guided study. Participants completed energising checkpoint challenges throughout the program to solidify learning.
Outcomes
- Developed individuals’ personal accountability, self-awareness, business acumen, communication and listening capabilities.
- Improved feedback culture and communication channels across functions.
- Adoption of more iterative working practices and customer-centric mindset.
- Increased clarity on participants’ development path, resulting in higher engagement and performance.
- The mentorship component of the programme was particularly impactful, achieving a 94% satisfaction score, 98% chemistry rating, and 9.2 engagement driver score.
Testimonial
In their words
Peter M.
Rising Star and Team Lead
“I can honestly say Alannah played a huge role in my growth during my time at Trustpilot, all thanks to her incredible vision for the ‘Rising Stars’ program. She put together an amazing 8-month development journey for us, bringing in high-level guest speakers who shared their expertise on everything from giving feedback to internal communication and cross-functional work. Plus, the mentorship program she offered was a game-changer for me, helping me navigate specific challenges.
It was such a privilege to be part of something so thoughtfully designed, and I’m deeply grateful for her dedication to truly developing talent.”
Trust Space
A conversation-based DE&I initiative
The need
With Trustpilot’s Employee Resource Groups (ERGs) operating independently, there was a clear opportunity to foster collaboration and strengthen inclusion efforts. A one-off event quickly revealed an unmet need for a psychologically safe, cross-ERG space where people could connect, reflect, and challenge unconscious bias.
Trust Space was born: A quarterly initiative designed to unify voices, embrace intersectionality, and spark honest conversations to move inclusion beyond heritage months and into everyday culture.
What I delivered
I owned and led the initiative, facilitating quarterly conversations between employees and panelists with lived experiences on topics like culture & heritage, neurodiversity, gender & sexuality, neurodiversity, and mental health. These conversations captured the diversity of the global organisation and bridged gaps in understanding between peers.
Panelists included senior leaders and board members, setting a positive example and role modelling Trustpilot’s culture of transparency for all ‘Trusties’.
Outcomes
- Attended by over 100+ participants each, sessions created spaces for open dialogue and fostered empathy, understanding, and cultural change across global and hybrid teams.
- A noticeable, long-term improvement in psychological safety across the organization.
- Awareness and literacy surrounding unconscious bias, creating a shared language for better conversations and improved understanding.
- Positive collaboration between Trustpilot’s seven ERGs (Employee Resource Groups).
Sample
Head to LinkedIn to hear a sample of a session on ‘Living with ADHD’, a session I ran in collaboration with Trustpilot’s Neurodiversity ERG (Employee Resource Group).
Testimonial
In their words
Jo H.
Neurodiversity ERG Lead and Art Director
“What an absolute pleasure it’s been to witness Alannah’s incredible work at Trustpilot! Her ‘Trust Space’ series is a brilliant initiative that truly champions the diverse tapestry of our company. Each session I attended was genuinely valuable, deepening my understanding of colleagues and empowering me to be a better ally.
As the Neurodiversity ERG Lead, I had the privilege of collaborating with Alannah on a ‘Trust Space’ dedicated to our ADHD colleagues. From our very first conversation to her expert hosting of the live panel, Alannah was simply amazing—kind, considerate, and incredibly effective. The session was such a resounding success that, even nine months later, Trustpilot colleagues are still talking about it and asking for more sessions featuring other neurodivergent voices.
Alannah’s dedication to fostering understanding and inclusivity within Trustpilot is truly inspiring.“
Let’s partner up
Want to work together?
I’d love to hear what you’re working on — or what you’re stuck on.
Let’s explore where I can support you.
Email: info@newleaf-development.com
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